ChonaJoy Ananda

Umatilla, FL, United States

12 Dec 11:46

Ah, yeah, I definitely missed the memo on that! If I have, probably others have as well. You might want to post or repost something to that effect somewhere prominently. Does the new subscription tier provide access to premium content such as Fantastic Fungi also or is that still an upsell?

Posted

09 Dec 09:58

Why is the subscription rate way more than doubling going from 99 cents to $6 with no updates or advisement on what is changing about the subscription?  That is a huge jump in fee with no explanation at all! Or perhaps I have missed something?

2

I certainly hope I can get some kind of assistance here! I have been searching for and attempting to purchase premium content such as Fantastic Fungi on the Moving Art Channel for YEARS now!! At one point when it first began as The Louie Channel I was able to view the documentary, but ever since then, whenever I attempt to view it or any other premium content that requires an additional purchase up from my basic subscription, I just keep getting the message that the content is premium and is not included in my subscription. I have searched and searched in vain for any mechanism for being able to either upgrade the subscription or purchase the premium content as a stand alone. I have emailed the support team email address and have never received a response. Can anyone help me? I adore the channel, watch it every day and send lots of people to it. Which is another question I have: years ago I was able to give gift subscriptions to people who were important to me. Then apparently that option was phased out when access to the channel was made fee free. Now that there is a subscription fee again, is there any way to gift subscriptions again?