Yes, thank you for making us aware of this. We have since issued a new email to our users making them aware of the change. We appreciate you bringing this to our attention.

Also, yes - With our new subscription, it gives you full access to all of the material on the channel with no upsell! So you will have access to all of the Premium content that was once for purchase/rental.

Thanks! Let us know if you need anything else from us :)

Hi Jan - Please check your email regarding this issue - you should have access now! :)

Hello! We apologize for the missed communication about the subscription update. Moving Art is now supporting additional Hope Lodges with the American Cancer Society, children's hospitals and programs, and funding new creators to foster the next generation of content on the platform. The increase in subscription price is to support those efforts and to keep the platform advertising free. We thank you for your support and wish you the best.

Hi! Please email team@movingart.com with proof of purchase and we can make sure you get access!

Great, thanks! You should have access to the series now. Let us know if you need any further assistance with this issue :)

Hi - If you reach out to team@movingart.com with proof of purchase, we can then gift you the voices from the underground title!

We don't give out Louie's personal email, but if you'd like to contact the team, reach out to team@movingart.com and they can help you!

Hi Stefan, we are currently discussing potentially updating these titles to 4K - for now they are only available in 1080 for a few reasons, but stay tuned! :)

Hello, if you provide proof of purchase to team@movingart.com, we can gift you access to watch Fantastic Fungi!

We don’t share direct email to Louie Schwartzberg, but if you’d like to send a message to the team for specific notes & inquiries, reach out to team@movingart.com!